I have applied under old system (year 2006). Documents updated in December 2008. Later CIC London asked for original degree and transcripts, that my consultant couriered in July 2009. Soon after that, my eCAS changed from "IN PROCESS" to "DECISION MADE".
My consultant sent several e-mails since then requesting CIC for an update of the case after original degree sent, but no response from CIC as at now.
Today I received my CAIPS notes which reveales IO comments that no orginal documents received despite 3 reqeusts, hence application is refused based on "non-compliance". Though my score as per CAIPS notes is 74.
Please advise me how I can assure CIC that original documents had been sent upon their request. Bearing in mind that the envelop that my consultatnt couriered, contained other clients' documents as well, not just mine.
By the way, so far no refusal/other letter received from CIC.ndly advise.
If you do not belong to the 38 list, ask your consultant to file for an appeal as soon as possible. There is a time limit for the appeal to be entertained from the time a decision was made. I suppose your consultant knows best about this. But if your profession is in the 38 list, submit a new application, it will be faster than the process of your old application.