It depends at which stage of processing is your file at. If the rejection of file is from CIO then you would qualify for a refund otherwise, not. Same goes for the full package of application.
Mitali
My application was received on June 16 and charged my cc June 28. After 2 months they inform me that i got only 66 points.
how can i get back my application and the money that they charged.
many thanks